In case a cash drawer needs to be opened, and a key is not available, Paladin provides the following process:

  1. On the checkout screen (where all the payment options are displayed), a new option exists, but isn’t displayed onscreen.
  2. Press F9, and a message appears stating the cash drawer will be opened IF a manager enters their four digit password.
  3. Enter the password and press F8 OK.

This feature simplifies use of the Cash Drop feature.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 1/28/22