Paladin has a control system based on specific payment types that clients identify as trigger events to open their cash drawers. With this feature, clients can control when their cash drawer automatically opens.

To set the payment types:

  1. In Paladin, on the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. Under Open Cash Drawer For Selected Payment Types (store specific setting), select the payment types.
  4. Click Save, and then click Close.

Note: All clients using Star printer triggered cash drawers (not USB cash drawers) must change a value in their Star printer properties. Currently the value of “Timing Setting” is set to “Document Top”. This must be changed to “No Use”. Without this change made to their printer driver, the cash drawer will continue to open on all documents.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 1/28/22