During an invoice transaction, a scanned item may appear with an incorrect barcode.  On a prescription, the top barcode should have been scanned instead of the bottom barcode.  Or an item may not have been set up correctly.  In cases like these, the Part Number Not Found window will appear.

  1. On the File menu, click Setup.
  2. Click the Invoice (Store) tab.
  3. Select the Add Alternate Part Numbers from Invoicing check box.
  4. Click Save, and then click Close.

Note:  Now, if an incorrect part number is entered or scanned, the Part Number Not Found window will appear with the Alternate Part Number text box.  When a cashier enters the correct part number in the text box, it will be added to a list of alternate part numbers.   The next time(s) that the alternate part number is scanned, the Alternate Part Number Found window will appear.  If the item number and description are correct, click Yes

If you have questions or suggestions about this information, contact support@paladinpos.com.

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Printed on: 1/21/22