How to create the Serial Number List Report
Open the Reports module or press ALT + 5. In the Report Area pane, click Inventory, and then click General. In the Report List pane, click Serial Number List. Click Next or press F12. To filter your results, in the Report Settings pane, set a value range for any category. To include only one category […]
Paladin 2021-D Release Guide
How to manage supplier returns with the accounts receivable system
You can track items that you return to a supplier for replacement or reimbursement, such as defective items, using the accounts receivable system. When a supplier is set up with this feature, and you process a credit purchase order (credit PO), Paladin Point of Sale will do the following: Add an accounts receivable (A/R) amount […]
How to set up the TSC TDP-225 to print the Bar Bell tag (item tag #18)
This procedure creates a custom “stock” entry in the TSC TDP-226 printing preferences for the Item Tag #18 that is shaped like a barbell (see LTSR catalog for labels, tags, signs, and reports for details). In Paladin, this tag has this label: Item Tag #18 – Bar Bell Style On the computer that is connected […]
About Paladin Releases
Release Release guide Release build 2021-D Paladin 2021-D Release Guide 4520.3 2021-C Paladin 2021-C Release Guide 4436.4 2021-B Paladin 2021-B Release Guide 4326.6 2021-A Paladin 2021-A Release Guide 4247.9
How to export and import items in a sale (sale list) using Excel
You can export sale item part numbers and prices into a tab-delimited text file that can be opened in Excel. Then, use this file to optionally add or edit items and prices and re-import it to update the sale or add to another sale. For example, you could create a new sale based off an […]
Ace Hardware: How to offer in-store customer discounts on acehardware.com
Your customers can receive the same discounts that you offer them in-store (via pricing plans assigned to their Paladin customer account) when they shop at acehardware.com. Tip To learn how to apply discounts to customers using pricing plans, see How to apply a pricing plan to a customer account. To set up this feature you […]
Ace Hardware: How to apply Ace National Account Pricing discounts at checkout
Ace Hardware offers Ace National Account pricing for many business customers online at acehardware.com. You can offer these discounts in your store with the Ace National Account search in Advanced Lookup. To turn on this feature, contact Paladin Support. In the Invoice/Quote module, click Advanced Lookup or press F1. Click the Customers tab. Select Ace […]
Paladin 2021-C Release Guide
How to create unique sequential alternate part #’s for inventory items
You can create a series of incremental unique alternate part numbers, starting with X00001 and incrementing by 1 (X00002, X00003, and so on) when you manually add an inventory item or create inventory items using the Data Viewer inventory upload feature. All alternate IDs will start with X and increment by one each time. […]
How to create Benjamin Moore OSR and CCP reports
If you participate in Benjamin Moore OSR (Outside Sale Rep) or CCP (Contractor & Commercial Pricing) programs, Paladin can create the reports required by Benjamin Moore. Important notes: If you use the OSR program, you must perform some initial setup steps (see procedure below). If you are only enrolled in the CCP program, there is […]
How to transfer inventory between stores (not for multi-stores)
This process is not for stores that are using the multi-store version of Paladin Point of Sale. Multi-stores can use the F7 Transfer feature to transfer inventory. Use these procedures if you are a transferring between stores that are using the single-store version of Paladin Point of Sale. Both stores must follow their respective procedure […]
User’s Guide: Tax Holiday
A tax holiday is a time period during which some items are sold tax-free or partially tax-free. For example, during a tax holiday, customers may be able to purchase outdoor recreation items or school supplies and not pay sales tax. Or customers may be able to purchase some more expensive items, such as a $400 […]
Troubleshooting: Accounting integrations
ISSUE: Received inventory in Paladin did not create a vendor bill in the accounting software TRY: Check for receive POs that were scheduled for transfer but are still waiting to be uploaded. On a store terminal, in Paladin, on the Maintain menu, click Data Viewer. Click the Accounting Uploads tab. Adjust the time period to […]
How to set up the insufficient SOH message
To be notified when you enter an invoice quantity exceeds your current stock on hand, turn on the Insufficient SOH message. This message will not appear for non-inventory items and you can limit it to a range of locations. On the File menu, click Setup. Click the Invoice(Store) tab. Select Enable Oversold Warning. Optional: To […]
