Collect on Delivery (COD) User’s Guide

Knowledge Base
The collect on delivery (COD) feature allows your customers to pay for purchases when they are delivered.  The payment option is available when you use the Schedule Delivery feature in these scenarios:  A customer has no store credit  A customer exceeds their store...

Paladin Settings: Receivables tab

Knowledge Base, Setup
The Receivables settings control how monthly statements are generated in Paladin.  To access these settings, in Paladin, on the File menu, click Setup and then click the Receivables tab.     Setting  Description  Enable Statement Generation  Turns on...

EDI: EJD: How to send and receive files

EDI, Knowledge Base
This article contains these procedures: How to send a purchase order to EJD How to download and process EJD EDI files How to send a purchase order to EJD On the top ribbon, click the PO module or press Alt + 4. In the Purchase Order tab, do one of the following...

FastBound Integration User’s Guide

Knowledge Base
Paladin integrates with FastBound so you can receive and sell firearms in Paladin while simultaneously updating FastBound. Learn more about the FastBound integration How to receive firearms in Paladin and automatically acquire them in FastBound How to sell a firearm...

How to apply freight cost to an EDI invoice

EDI, Knowledge Base
In the Inventory module, click EDI or press F7, and then click Reporting. In the EDI Reporting window, invoices that are eligible for a freight cost have a red X icon in the Freight column. Highlight an invoice with a red X and click Apply Freight. In the EDI Freight...

How to automatically number quotes

Invoice/Quote, Knowledge Base, Setup
A configuration setting lets you automatically number quotes for easy reference. Quote numbers are added to a Note line item when you print or store the quote. If you store the quote, the number is also appended to the quote’s Memo text. This allows you to quickly...

How to adjust the volume on a Lane 7000

Knowledge Base, Setup
On the Lane 7000 keypad, press 2634 and then press the F key. Tap Control Panel.  Tap Terminal Settings. Tap Human Interface. Tap Beep and then select Beep on Key Press. Tap Volume. Use the pen to adjust the volume and then press the green circle to set volume. On the...

Exclude special orders from earning rewards

New Features
This feature applies to Ace Rewards, Rich Rewards and Repeat Rewards. In a just few steps, you can automatically exclude special orders from earning rewards. Step 1: In Paladin, go to File > Setup > Class tab and create a new class for special orders. We suggest...

Paladin report enhancements

Features and Updates, New Features
We’ve updated some of our popular reports with new features. Excel version of the Credit Card Deposit Report We’ve added an Excel version of the Credit Card Deposit Report with a complete list of transactions as well as separate tabs for each employee or terminal,...